• Do you offer free shipping?

    We currently offer free shipping on orders over $100 within the domestic United States. For international orders, free shipping is available for orders over $250. Expedited shipping options with delivery estimates are available at checkout.
  • Do you require a signature?

    All of our orders require a signature upon the time of delivery, due to the high value of our products. If you are not at home at the time of delivery USPS or FedEx will reattempt the delivery up to 3 times. If they don’t reach you, they will leave a notice letting you know you can go to the near...
  • Do you ship internationally?

    We have a couple of different shipping options for international orders! We have a FedEx International Priority shipping option which takes about 2-3 business days for delivery. The USPS option we offer is USPS International Priority Mail which takes approximately 6 - 10 business days for deliver...
  • How much does shipping cost?

    The cost of shipping will depend on the shipping option you have selected. We have our Standard Shipping for $9.95 (free on orders over $100) and that typically takes 2-5 business days to be delivered. We also offer FedEx 2 Day Shipping and FedEx Priority Overnight Shipping. The price for our Fed...
  • How soon will I recieve my order?

    Our orders are shipped Monday through Friday and as long as your order is placed before 2 pm PST your order will be shipped out the same day. We offer a variety of shipping options which are available at checkout. We have a two-day and an overnight option, as well as standard shipping which typic...
  • How soon will my order ship?

    Our orders ship out Monday through Friday and will ship the very same day if your order is placed by 2 pm PST. Once your item has been shipped, you will receive an email update with the tracking information. If your order is placed after this time, your order may not ship until the following busi...
  • Where do you ship?

    We ship worldwide! You will see various shipping options for FedEx and the United States Postal Service based on your zip code, state, or country. We do not ship to Mars!
  • Where do you ship from?

    All of our hair ships from our facility in California. However we do offer worldwide shipping. Simply enter your shipping address at checkout and we'll provide a list of various options for you.