Returns & Exchanges

  • Do you offer returns or exchanges?

    We do offer returns or exchanges, so long as they meet our return policy requirements. We offer a no-hassle 14-day return policy and 30 days for exchanges on all our hair extensions from the date of delivery. To read our full return policy, please click here.
  • What is your return and exchange policy?

    We offer a no-hassle 14-day return window for refunds and 30 days for exchanges for all unused products from the date of delivery. Our policy allows you to wash, condition, apply low-medium heat, and brush through the hair, while in the zip ties, to ensure full satisfaction of the product before ...
  • When will my refund be processed?

    Once we receive your return back to our facility, we will contact you to verify how you would like to move forward. Refunds typically about 7 to 10 business days from the day we receive confirmation to be completely processed.